dump_firefox_log

How to run the scrip for helping us collecting the log.

MacOS

Download the shell script here firefox_log_mac.sh and save it in your home directory.

• Make sure you close all the Firefox running on your machine(Command + Q to close the Firefox).
• Run it(sh firefox_log_mac.sh) in your Terminal(Command + T)
• Select and reporduce the issue.
• Close the Firefox entirely(Command + Q).
• The log file will be generate in the /Users/username/FirefoxLog/all.log
• Upload all.log to Bugzilla.

Linux

Download the shell script here firefox_log_linux.sh and save it in your home directory.

• Make sure you close all the Firefox running on your machine(Command + Q to close the Firefox).
• Run it(sh firefox_log_linux.sh) in your Terminal(Ctrl + Shift + T).
• Enter Firefox path and reporduce the issue.
• Close the Firefox entirely.
• The log file will be generate in the /home/username/FirefoxLog/all.log
• Upload all.log to Bugzilla

Windows

Please do the following steps for helping us to collect the log.

1. Download the batch file here log_recorder.bat and save it in your Desktop folder.

2. Make sure you close all the Firefox running on your machine.

3. Right click the batch file, and run it as administrator.

• You may encounter the dialog, press “More info” and click “Run anyway”.

1. Enter the Firefox installation folder to the cmd.
   • You can copy paste the path from “Right click the Firefox icon”->”Properties”

• Copy the path “without” quotes.

• Paste it to the cmd.

1. Ideally, the Firefox will start and you can start to reproduce the issue you met.

2. Close the Firefox entirely(clicking the close button).

3. You will see a folder named “FirefoxLog” in your Desktop folder.

4. Please zip the folder and attach it to the bugzilla!

Thanks.